Hi Charise,
I had the exact same problem!
I messaged admin to voice my concerns and she kindly stated that it should work (It kept doing the same thing even with the link she sent me)
I just carried on through to the next section of my course and hoped that it didn’t cause any setbacks or “missed information” (which it didn’t)
Sorry I’m not of much help but wanted to let you know you weren’t alone in having that problem!
Maybe give her an email for a peace of mind 🙂 x